There will always be a light layer of soot from burning but you shouldn’t experience very much when using our pellets or other barbecue/hard wood pellets. If it feels like there is too much smoke, it's a sign of incomplete burning. 


  • Lower the hopper level and add fewer pellets. 
  • Tap the hopper with the scoop to ensure all pellets have moved down the hopper and are lit from the hot pellets below.